[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"faqs-AXs1igzRC6-":3},[4,12,18,24,30,36,42],{"id":5,"question":6,"answer":7,"time_created":8,"time_updated":8,"status":9,"faq_group_id":10,"slug":11},"XLbb5HTmVa","What if I am not satisfied with the task outcome?","Start by messaging the provider, as most issues are sorted quickly. If you cannot agree, raise a dispute and Domesty steps in to review it and decide fairly, with your payment protected in escrow until it is resolved.","2025-09-08T00:07:57Z",1,"AXs1igzRC6","manual45",{"id":13,"question":14,"answer":15,"time_created":16,"time_updated":16,"status":9,"faq_group_id":10,"slug":17},"k2KT9MVfb0","What types of issues can I report?","You can report work that was not completed or not as agreed, no-shows, behaviour that breaks our guidelines, or anything that feels unsafe. If it affected your task, we want to know.","2025-09-08T00:09:07Z","manual46",{"id":19,"question":20,"answer":21,"time_created":22,"time_updated":22,"status":9,"faq_group_id":10,"slug":23},"Z5MUPd7wVj","What is the deadline for raising a dispute?","Raise a dispute as soon as the problem appears and before you release payment, so funds stay protected in escrow while we look into it. The sooner you flag it, the faster we can help.","2025-09-08T00:09:35Z","manual47",{"id":25,"question":26,"answer":27,"time_created":28,"time_updated":28,"status":9,"faq_group_id":10,"slug":29},"STIszOMIvc","Can I still leave a review after a dispute?","Yes. Your honest review helps keep the community accountable, and you can leave one whatever the outcome of a dispute.","2025-09-08T00:10:06Z","manual48",{"id":31,"question":32,"answer":33,"time_created":34,"time_updated":34,"status":9,"faq_group_id":10,"slug":35},"OtvJLhNcSb","How does Domesty handle disputes?","When you raise a dispute, the payment in escrow is frozen so no one can be paid until it is settled. Our team reviews both sides and any evidence, then either refunds you in full or releases the payment to the provider. Money moves only after that review, and every money decision is checked by a second admin before any funds move.","2025-10-13T00:36:50Z","how-does-domesty-handle-disputes-",{"id":37,"question":38,"answer":39,"time_created":40,"time_updated":40,"status":9,"faq_group_id":10,"slug":41},"FLTGX8NaP3","What happens to my payment during a dispute?","It is frozen. The moment a dispute is raised, the money in escrow is held and cannot be released to either side until the issue is resolved, so no one is paid while a genuine problem is being sorted.","2026-07-19T14:10:24Z","payment-frozen-during-dispute",{"id":43,"question":44,"answer":45,"time_created":46,"time_updated":46,"status":9,"faq_group_id":10,"slug":47},"kQJKT9MVfb","How do I get help quickly?","Use in-app support to raise a ticket any time. Many questions are answered instantly by our support assistant, and anything that needs a person is passed straight to our team, so you are never stuck.","2026-07-19T14:10:25Z","get-support-fast"]